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IDProjectCategoryView StatusLast Update
0001528K18X001.00 SKB SWANSWpublic2025-07-17 17:05
Reporter(ALTech) Sangmin Choi Assigned To(SW) River WongDue Date2022-08-30 13:03
PriorityhighSeveritys4-minorReproducibilityalways
Status closedResolutionfixed 
Summary0001528: The STB makes MAX volume sound very short time when I disconnect AVRCP device(ex. airpods pro)
DescriptionFW Version : 19.534.26

The STB makes MAX volume sound very short time when I disconnect AVRCP device(ex. airpods pro)

I report it to SPTEK and he told me audio routing changing is too fast.

// Airpods was connected and were playing through Airpods.
// When the AVRCP device was connected, the main volume was set as MAX(32) due to AVRCP specification.
...........
// Airpods were turned off and AVRCP was set false.
08-25 11:50:49.601 720 903 I AS.BtHelper: setAvrcpAbsoluteVolumeSupported supported=false
// Audio routing was changed to STB speaker and it played using MAX(32) volume level.
08-25 11:50:49.613 342 684 D audio_device_util: handleAudioRouting() line 1118: handleAudioRouting enter
// SPTEK tried to changed the volume level from MAX(32) to previous level(3)
08-25 11:50:49.633 720 903 D AS.AudioService: postSetVolumeIndexOnDevice streamType : 3, device : 524288, vssVolIndex =-1
08-25 11:50:49.633 378 900 I APM_AudioPolicyManager: setStreamVolumeIndex: set_btv_media_volume stream: 3 index : 1 device: 524288 :

Do you have any idea for this issue?
Additional Informationhttps://jira.skbroadband.com/browse/BPM-5125
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Users monitoring this issue

User List (SW) Jacky Chiang

Activities

(ALTech) Sangmin Choi

2022-08-25 14:40

developer   ~0010711

Dear Jacky,

Could you please assign an engineer for this issue?

Thank you.

(ALTech) Sangmin Choi

2022-09-15 08:16

developer   ~0010855

Hi, River,

Could you please update current status of this issue?

Thank you.

(SW) River Wong

2022-09-16 15:31

developer   ~0010879

Hi Sangmin,

We can reproduce this issue with v19.534.26. But I am still check how to fix or workaround it.
Is this issue currently high priority?

(ALTech) Sangmin Choi

2022-09-16 15:43

developer   ~0010881

Hi, River,

No, you don't need to treat this issue as high priority, normal priority is enough.

Thank you.

Issue History

Date Modified Username Field Change
2022-08-25 14:39 (ALTech) Sangmin Choi New Issue
2022-08-25 14:39 (ALTech) Sangmin Choi Status new => assigned
2022-08-25 14:39 (ALTech) Sangmin Choi Assigned To => (SW) Jacky Chiang
2022-08-25 14:40 (ALTech) Sangmin Choi Note Added: 0010711
2022-08-26 16:44 (SW) Jacky Chiang Assigned To (SW) Jacky Chiang => (SW) River Wong
2022-09-06 10:50 (SW) Jacky Chiang Issue Monitored: (SW) Jacky Chiang
2022-09-15 08:16 (ALTech) Sangmin Choi Note Added: 0010855
2022-09-16 15:31 (SW) River Wong Note Added: 0010879
2022-09-16 15:43 (ALTech) Sangmin Choi Note Added: 0010881
2025-07-17 17:05 (PM) Sheila Tu Status assigned => closed
2025-07-17 17:05 (PM) Sheila Tu Resolution open => fixed